Privacy Policy

jili789 ("we," "us," "our," or "the Platform") operates the online gaming platform accessible at jili789.app, serving players across the Philippines including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We are committed to protecting the privacy and personal data of every player who registers and uses our services.

This Privacy Policy describes how jili789 collects, uses, stores, shares, and protects your personal information in connection with your use of the jili789 platform, website, mobile applications, and related services (collectively, "the Services"). It is prepared in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

By registering for or using jili789, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the jili789 platform and contact our support team to close your account.

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, jili789 acts as the Personal Information Controller in respect of the personal data you provide when using the jili789 platform.

As the Personal Information Controller, jili789 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with applicable Philippine data protection law.

If you have any questions about how jili789 handles your personal data, or wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this policy.

jili789 collects the following categories of personal data:

• Identity Data: Full legal name, date of birth, nationality, gender, and government-issued identification numbers (e.g., Philippine National ID, passport, driver's licence, SSS/GSIS number).
• Contact Data: Email address, mobile phone number, and residential address (including city, province, and postal code).
• Financial Data: GCash account details, Maya account details, bank account numbers, and debit card information used for deposits and withdrawals. jili789 does not store full card numbers; payment data is tokenised by our payment processors.
• Account Data: Username, encrypted password, account preferences, communication preferences, and bonus/promotion history.
• Transaction Data: Records of all deposits, withdrawals, wagers, game results, and bonus transactions associated with your account.
• Technical Data: IP address, device type, operating system, browser type and version, time zone, and session duration collected automatically when you access jili789.
• Usage Data: Information about how you navigate and interact with the jili789 platform, including pages visited, games played, features used, and click patterns.
• Communications Data: Records of your interactions with jili789 customer support, including live chat transcripts, emails, and support ticket history.
• Verification Data: Copies of identity documents, selfies, and proof-of-address documents submitted during Know Your Customer (KYC) verification.

jili789 does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive data is collected (e.g., government ID numbers), it is handled with heightened security measures.

jili789 collects your personal data through the following means:

• Direct Collection: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically through cookies, web beacons, server logs, and similar tracking technologies when you access the jili789 platform.
• Third-Party Sources: Identity verification data from third-party KYC service providers; fraud and AML screening data from compliance service providers; payment data from GCash, Maya, and banking partners.
• Regulatory Sources: In certain circumstances, jili789 may receive information from PAGCOR or other Philippine regulatory authorities in connection with compliance obligations.

jili789 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our contract with you — including account management, payment processing, and game operation.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including PAGCOR regulations, Anti-Money Laundering Act (AMLA) obligations, and tax reporting requirements.
• Legitimate Interests: Processing for fraud prevention, security monitoring, platform improvement, and responsible gaming purposes, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

jili789 uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your jili789 account, including processing registration, verifying your identity, and managing account settings.
• Payment Processing: To process deposits and withdrawals via GCash, Maya, bank transfer, and debit card, and to maintain accurate financial records of all transactions.
• Regulatory Compliance: To fulfil jili789's obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act, and other applicable Philippine laws, including filing mandatory reports with relevant authorities.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover, and other security threats to the platform and its players.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through live chat, email, and other support channels.
• Responsible Gaming: To monitor gaming patterns, enforce self-exclusion requests, apply deposit and loss limits, and identify players who may be at risk of problem gambling.
• Platform Improvement: To analyse usage patterns, conduct A/B testing, and improve the features, performance, and user experience of the jili789 platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time.
• Legal Claims: To establish, exercise, or defend legal claims in connection with disputes or regulatory proceedings involving jili789.

jili789 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this policy:

• Payment Service Providers: GCash, Maya, and banking partners require certain account and transaction data to process your deposits and withdrawals securely.
• KYC & Compliance Providers: Third-party identity verification and AML screening services that assist jili789 in meeting its regulatory obligations.
• Technology Service Providers: Cloud hosting, data analytics, customer support software, and cybersecurity providers who process data on jili789's behalf under strict data processing agreements.
• Game Content Providers: Game studios and software providers may receive anonymised or pseudonymised gameplay data for technical support and game performance purposes.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies as required by law or court order.
• Law Enforcement: Philippine law enforcement agencies where jili789 is legally compelled to disclose information in connection with a criminal investigation or legal proceeding.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of jili789's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third-party service providers who process personal data on jili789's behalf are contractually required to handle such data in accordance with the Data Privacy Act of 2012 and to implement appropriate technical and organisational security measures.

jili789 uses cookies and similar tracking technologies (including web beacons, pixel tags, and local storage) to enhance your experience on the platform. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, display options, and game lobby filters to personalise your experience.
• Analytics Cookies: Collect anonymised data about how players use jili789 — which pages are visited most, how long sessions last, and where users encounter errors — to help us improve the platform.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of jili789's marketing campaigns. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jili789 platform. For detailed information on the specific cookies used, please refer to our Cookie Notice available on the platform.

jili789 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are as follows:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and AMLA obligations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act.
• KYC & Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications, after which it will be deleted or anonymised within thirty (30) days.
• Technical & Usage Data: Typically retained in identifiable form for up to twelve (12) months, after which it may be anonymised for aggregate analytics purposes.

When personal data is no longer required, jili789 will securely delete or anonymise it in accordance with our data disposal procedures. Anonymised data that can no longer be linked to an individual may be retained indefinitely for statistical and analytical purposes.

jili789 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption: All data transmitted between your device and jili789's servers is encrypted using 256-bit SSL/TLS technology. Sensitive data at rest is encrypted using industry-standard algorithms.
• Access Controls: Access to personal data is restricted to authorised jili789 personnel and service providers on a strict need-to-know basis. All access is logged and audited.
• Two-Factor Authentication: jili789 offers optional two-factor authentication (2FA) for player accounts and mandates 2FA for all internal administrative access.
• Security Monitoring: Real-time intrusion detection systems, automated anomaly alerts, and regular penetration testing are employed to identify and respond to security threats.
• Data Minimisation: jili789 collects only the personal data that is strictly necessary for the stated purposes and avoids retaining data beyond required periods.
• Staff Training: All jili789 employees who handle personal data receive regular data protection and security awareness training.

While jili789 takes all reasonable steps to protect your personal data, no security system is completely impenetrable. In the event of a personal data breach that poses a risk to your rights and freedoms, jili789 will notify the National Privacy Commission (NPC) and affected individuals in accordance with the Data Privacy Act of 2012 and its Implementing Rules.

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jili789:

• Right to be Informed: The right to be told what personal data jili789 collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data jili789 holds about you, along with information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You can update most account information directly through your jili789 account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jili789's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe jili789 has violated your data privacy rights.

To exercise any of these rights, please contact jili789's Data Protection Officer using the details in Section 15. We will respond to all verified requests within fifteen (15) business days, as required by the Data Privacy Act. We may need to verify your identity before processing your request.

jili789 is strictly an adult gaming platform. In accordance with Philippine gaming regulations enforced by PAGCOR, the minimum age to register and use jili789 is 21 years old. jili789 does not knowingly collect personal data from individuals under the age of 21.

If jili789 discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data, and report the matter to the appropriate authorities where required by law.

Parents and guardians who believe their child may have registered on jili789 are encouraged to contact our support team immediately so that the account can be investigated and closed without delay.

jili789 primarily stores and processes personal data within secure data centres. In certain circumstances, personal data may be transferred to or accessed from locations outside the Philippines — for example, when using cloud-based service providers or game content providers with international infrastructure.

Where such transfers occur, jili789 ensures that appropriate safeguards are in place to protect your personal data, including:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under the Data Privacy Act of 2012.
• Transfers only to countries or organisations that the National Privacy Commission has determined provide an adequate level of data protection.
• Implementation of technical security measures to protect data in transit and at rest in the destination jurisdiction.

By using jili789, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards outlined above.

jili789 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, jili789 will notify registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect.

The effective date at the top of this document indicates when the current version was last updated. The most current version of this Privacy Policy will always be available at jili789.app/privacy-policy. We encourage you to review this policy periodically to stay informed about how jili789 protects your personal data.

Your continued use of jili789 following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you must cease using the platform and may request account closure by contacting our support team.

If you have any questions, concerns, or requests regarding this Privacy Policy or jili789's handling of your personal data, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 directly from the jili789 platform — the fastest way to reach us
• Email: [email protected]
• Support Email: [email protected]

Our support team includes Filipino-speaking agents available around the clock to assist players from Manila, Cebu, Davao, Quezon City, Makati, and all across the Philippines. We aim to acknowledge all privacy-related requests within three (3) business days and to resolve them within fifteen (15) business days.

If you are not satisfied with jili789's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.